Knowledgebase
MY SITE IS NOT WORKING OR SLOW.
You have attempted to load your site and it appears to be running
slow, now what? We understand this is frustrating. There are a few
things to consider on what could possibly be making your site run
slow. We are going to address those here for you to troubleshoot the
possibilities.
What is "slow?" We recognize that this is relative concept and you
may conside...
Well, you can change your existing hosting plan domain name to some
other domain name by purchasing "domain name change" option from
http://www.fastwebhost.com/addon.html
[http://www.fastwebhost.com/addon.html]
We will charge $10 for changing the domain name.
Please open a billing ticket for name change at:
http://support.fastwebhost.com/ [http://support.fastwebhost.com/]
Yes, you may change the registrar sponsoring your domain name at any
time more than sixty days after initial registration. For details on
the transfer process, contact the registrar you would like to assume
sponsorship of the registration.
We offer intial and renewal registrations in one-year increments, with
a total registration period limit of ten years.
Please open a helpdesk ticket at http://support.fastwebhost.com
[http://support.fastwebhost.com/../../] with your FULL NAME, DOMAIN
NAME and LAST 4 DIGITS OF CREDIT CARD.
If you purchased through paypal then give us your PAYPAL EMAIL and
last TRANSACTION # with us for verification.
After verification we will send logins to your email on file.
A domain
name is not a website. It's simply an address someone uses to find a
website. If you would like to have a website, you can purchase hosting
plan from http://www.fastwebhost.com/shared-web-hosting.html
After that we will send you welcome email with Domain Name Server
Info (DNS Info) which you need update on your domain manager. Within
24-48 hours after you enter the DNS info, ...
The Internet domain name system
(DNS) consists of a directory, organized hierarchically, of all the
domain names and their corresponding computers registered to particular
companies and persons using the Internet.
When you register a
domain name, it will be associated with the computer on the Internet
you designate during the period the registration is in effect.
A DOMAIN NAME is the essence of your company's or personal online
identity. It is the address your customers use to find information
about your products and services on the web.
Domain names allow Internet users to type in a name, such as
FASTWEBHOST.COM, to identify a numeric Internet Protocol (IP) address
such as 66.98.149.112
[http://www.dnsstuff.com/tools/whois.ch?ip=66.98.149.112]. The purp...
DNS propagation is the process by which the computers on the Internet
update their records to reflect new Domain Names and site names. Once
your Domain Name has propagated throughout the Internet, your Domain
Name can be accessed. The process can take from 24-72 hours.
The Domain Name System is a global network of servers that translate
host names into IP addresses. Most DNS servers are UNIX mach...
To register a domain name, you will be asked to provide the registrar
you select with the various contact and technical information that
make up the registration. The registrar will then keep records of the
contact information and submit the technical information to a central
directory known as the "REGISTRY."
This registry provides other computers on the Internet the information
necessary to se...
Yes.
Information about who is responsible for domain names is publicly
available to allow rapid resolution of technical problems and to permit
enforcement of consumer protection, trademark, and other laws.
The registrar will make this information available to the public on a "Whois" site.
When you have your own private name servers it looks like you are running the hosting company. Instead of people seeing your web hosting companies name servers they see your private name servers. If you sell hosting and you do not want your customers to know who your web host provider is you would want your own private name servers. Another reason for having private name servers is that if you hos...
Many resellers choose to have their own name servers for appearance
reasons. Using our anonymous name servers of ns1.websitewelcome.com
and ns2.websitewelcome.com can make you look less professional as a
hosting company. Other than the "look" of using private name servers
there are no benefits.
Before registering a domain name, of course everyone is anxious to
know whether the domain name is available or not.
Yes, you can check domain name availability and register your domain
name from the following URL.
http://www.fastwebhost.com/domain-names.html
Click on Register or you can use the direct link
https://www.fastwebhost.com/clients/cart.php?a=add&domain=register
[https://www.fastwe...
UNABLE TO ACCESS WEB SITE FROM MY INTERNET OR ISP!
Sometimes you may not be able to access web site from your computer
internet but site just works fine from another ISP or location.
Here are the possible reasons:
1) Your Internet DNS servers not resolving your web site properly.
2) Your computer might be having browsing cache problems.
3) Your Internet IP blocked with web hosting provid...
DIAGNOSING DNS RESOLUTION PROBLEMS.
If you are encountering problems when resolving particular domain
names/web sites, and want to verify whether the problem is with your
DNS, please try running the following diagnostic procedures.
STEP 1: VERIFY THAT YOUR ISP DNS RESOLVING YOUR WEB SITE PROPERLY.
At the command prompt, run any one of the following commands, where
_hostname_ is the name that y...
DOMAIN TRANSFER PROCESS
You need to contact your current domain registrar. You can check the
current registrar from the below link
HTTP://WHOIS.DOMAINTOOLS.COM/
1) You have to change your domain admin contact email id as your
personal email id
2) You have to unlock your domain name at your current registrar and
ask them to provide EPP code
3) You have to provide the authorization code to us. ...
REGISTRAR ACCREDITATION AGREEMENT - VERIFICATION OF WHOIS DETAILS :
On January 1, 2014, FastWebHost began verifying the WHOIS contact
information for all new domain registrations and WHOIS contact
information updates to existing domain registrations as mandated by
the Internet Corporation for Assigned Names and Numbers (ICANN). Any
new domain name registration or change to the Registered Name H...
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