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Knowledgebase : Reseller Hosting
Please follow the steps below to create accounts for your clients in WHM. 1) Login to WHM 2) Create package by clicking on "Create new package" link in packages category. While creating packages do not put "UNLIMITED" in any feature field box as WHM treats "UNLIMITED"= 1. You may face some problems in future if you put "UNLIMITED". Hence Always assign some reasonable number say 999 or 9999 f...
You can change your clients cpanel theme from WHM in two ways. OPTION 1 : Login to WHM and Click on Modify an account. Then select desired theme and save. OPTION 2 : Login to WHM and Edit packge of domain with new skin. Then upgrade account to same package to get new skin. Hope this helps.
BANDWIDTH LIMIT EXCEEDED ERROR SOLUTION. To get the site working again: 1) Log into WHM. 2) Click the "LIMIT BANDWIDTH USAGE" link. Select the domain or account username for the account that is over its bandwidth limit. Click the "Limit" button. Raise their bandwidth limit and click "Change". or Click on "UPGRADE/DOWNGRADE ACCOUNT" link and upgrade Bandwidth exceed account to higher packag...
Please open a helpdesk ticket at http://support.fastwebhost.com/hd [http://support.fastwebhost.com/../../] with your FULL NAME, DOMAIN NAME and LAST 4 DIGITS OF CREDIT CARD. If you purchased through PayPal then give us your PAYPAL EMAIL and last TRANSACTION # with us for verification. After verification we will send logins to your email on file. ------------------------- YOU SHOULD HAVE UPD...
WHM COMMON QUOTAS PROBLEMS: 1 ) Added more disk space but not showing new quotas in account list or cpanel. 2) Account shows "unlimited" even if I add 100 MB 3) Account shows "0" for disk space and bandwidth If you are seeing wrong quotas in WHM accounts please open helpdesk ticket with your domains so that we can resolve issue by running "fixquotas" script.
If you are a reseller all your client domains should point to your default name servers provided in our welcome email. However, If you own Private Name servers like NS1.YOURDOMAIN.COM and NS2.YOURDOMAIN.COM you can point your client domains to your private name servers. You can purchase private name servers from http://www.fastwebhost.com/addon.html Please make sure that your private name se...
When one of your accounts exceeds the amount of space you gave, the following happens: 1. Any new mail sent to the account will be bounced due to the user being over their set quota. 2. New files will not be able to upload to the space. To allow e-mail and uploading again: 1.Login into WHM. 2.Click the "QUOTA MODIFICATION" link. Raise the quota for the account experiencing the problem. ...
You can see full WHM Documention from http://www.fastwebhost.com/docs/whm/ [http://www.fastwebhost.com/docs/whm/] We have some flash tutorials on WHM, you can see here http://www.fastwebhost.com/tutorials/tutorials.html Note: You may get confused with Full Documentation of WHM. We suggest you to see sections "Account Functions", "packages" and Features which are available on your WHM Panel. Yo...
The domains that you add in WHM are still subject to at least 48 hours propagation time. That means, after you point the domain to the correct nameservers, it will take 48 hours for them to begin to work.
In this tutorial we will be installing Joomla using cPanel and the cPanel file manager.Begin by uploading the Joomla tar.gz file to your website.Browse to the file on your harddrive.Double click the file to upload.Click Upload to upload the file.You can now see your file has been uploadedClick the file name to see a list of options for the file.We want to extract the file. A new window will open v...