VPS/Cloud Server FAQ's
Posted by RAJU K, Last modified by Rupi Singh on 26 August 2015 12:05 PM
1) How to start/shutdown my VPS server?
You can Start/Stop/Reboot server from your billing manager. Once you login to billing click on My Products & Services >> View Details
Once you open VPS page, you can see all the features to Start/Stop/Shutdown/Recovery and Reboot buttons. Just click respective operation to do on your server.
2) Can I SSH to my Server?
Absolutely. You can use any standard SSH client to connect server. Default port is 22.
3) How many IPs do I get?
All servers come with 1 dedicated IP address.
4) Can I get Control Panel to manage web sites my server?
Yes, we provide cPanel/WHM as an optional service ($14.99/mo) for VPS servers. Cpanel is the standard control panel used in web hosting industry. www.cpanel.net
5) Can I setup third-party control panel on my server?
You can buy and install any third-party control panel software on your server. There are lot of web hosting control panel vendors. Please go to below link for more information.
6) Can you suggest any control panel which works better on your servers?
We recommend following control panel softwares.
1) cPanel ($14.99/mo) as an add-on service to our servers.
2) Webuzo ($2.5) from http://www.webuzo.com/
7) How much technical knowledge do I need?
VPS/Cloud server systems with FastWebHost are very easy to get up and running with pre-installed software and require very little experience to get started. However, remember that this is not a managed service by default, so you will be responsible for maintaining your server. We therefore recommend that you take the time to gain a basic understanding of Linux administration.
8) What are the support services covered on my VPS server?
We have given full access to manage server from our billing manager. You can Start/Stop/Shutdown/Reboot your server anytime without our help. Infact, you can even rebuild OS with clean installation by yourself.
We can’t provide support for software/scripts installed on your server.
9) What if I want to change my OS?
If you require OS changes open HelpDesk ticket to get support from our staff.
10) What if I break my cloud/VPS server?
If you break your system, you can quickly get it running again, either by restoring a recent available backup, or by deleting it and creating a new VM with a clean installation.
11) Can I firewall my server?
Absolutely. We recommend configuring iptables on all cloud servers, as well as keeping up-to-date with patches to keep your systems secure. We also recommend installing Advanced Policy Firewall (APF). See more about APF Here
12) How do you backup server?
Once backups are enabled on your server, it will automatically be backed up every week and every month, so you will always have the opportunity to roll back your cloud server in case something goes wrong.
14) Do you provide MySQL DBs?
Yes, you can install MySQL Database server on your server. Running a MySQL service is quick and simple, giving you full control over your database.
15) How many web sites I can host on my VPS server?
We don’t limit to how many services, domains, or applications you can run from your server. However, you need to make sure you allocate enough resources to deal with the services you expect to provide.