Knowledgebase: Email Help
Why do my messages go to yahoo/ hotmail/ gmail, junk/ bulk/ spam folder?
Posted by kumar, Last modified by Kim S. on 02 February 2016 07:25 PM

This is usually caused by some complex spam-fighting filters on the remote server incorrectly flagging your messages.

 To solve this you should:

 - Report your mail as NOT-SPAM to the remote server. There should be such an option in the mail interface of the remote server.

- Ask the recipient to add your mail address to his / her contact list in Yahoo / Hotmail / Gmail.

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