Knowledgebase: Email Help
Why is my forwarder to a Gmail account not working?
Posted by kumar, Last modified by Kim S. on 01 February 2016 07:05 PM

Gmail does not allow looping fowarders. If you've set up an email forwarder to a Gmail account and are sending messages to the forwarder from the same Gmail account, the message will not arrive. The forwarder should work perfectly for all other emails. This is a known attribute of Gmail accounts but this also may be the case with other email service providers, so if you run into any issues when testing a forwarder you've set up, you should first try testing the forwarder from an email address that is not the forwarder's destination address.

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