Knowledgebase: Email Help
Can not receive mail (no socket error) ?
Posted by kumar, Last modified by Kim S. on 30 January 2016 07:51 PM

This error usually indicates that  mail server is down or your ISP is blocking port 25  or port 110P. Please contact your ISP first, if not resolved please open helpdesk ticket so that we can check and update you.



Comments (1)
Myo Aung
17 February 2016 09:11 PM
Dear Sir,

I sent e-mail to, and from But account was not to be received , Other mail account was to be received sending mail. This error is sometime occurce, not always. why this error? Please answer me to this solution.


Best regards

Myo Aung
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