Knowledgebase: Email Help
How to setup an Auto Responder
Posted by kumar, Last modified by Kim S. on 27 January 2016 07:03 PM

1. Login to your control panel (
2. Goto the Mail Area
3. Select "Setup AutoResponders"
4. Select "Add Auto Responder"
5. Enter the "Email Address" to send the auto response
6. Enter a "From" name, (for example, my company)
8. Enter a "Subject", (for example, thank you)
9. Enter your message in the "Body" area

Select "Create" and that's it! Your auto responder is now online. To test it, send an email to the email address for which you have set up the auto responder and see if you receive the auto response. If you've configured it to an existing pop mail account, you should receive 2 responses. The first, which is your inquiry, (that you just sent to yourself), and the second, which will be the automated response.

Remember! If you want to receive the "Incoming Inquiries" in addition to sending the automated response, then add an email address, which is "already" configured as a "pop email account." If you "do not" wish to receive the original incoming inquiry, then simply enter a name, which is not configured as one of your existing pop mail accounts. If at anytime you want to update, edit, or delete an auto response, simply go back into "Setup Auto responders" and you'll see the current responders configured, as well as options beside each of them to change or delete.

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