Knowledgebase: Pre-Sales > Signup Questions
How long does it take to setup new accounts?
Posted by Michael, Last modified by Kim S. on 15 January 2016 09:17 PM

Generally, once the payment is received, all accounts are set up in a few hours or less. Sometimes this can take up to 24 hours, if billing has questions. We do a full security screen on all accounts before sign-up to avoid any fraud transactions.
Once your account is set up, a Welcome email will be sent which includes your username, password, IP address, nameserver information, and getting started information.
At this point you can access your site via IP address until your domain DNS transfer is done, or your new domain registration takes effect.

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