Knowledgebase: Email Help
What to do in case the SMTP server is rejecting my login details?
Posted by kumar, Last modified by Kim S. on 27 January 2016 08:50 AM

In case that your mail client prompts you that it is not able to login with your details, you will have to check its settings. They must be, as follows:

* Your incoming mail server (POP3/IMAP) must be set to:

* Your outgoing mail server (SMTP) must be set to:

* Note that your username is your full email address:

* Check your password and if needed change it. This can be done from your cPanel's Mail section, from the Add/Remove/Manage accounts subsection.

Comments (1)
Augusta Cole
01 October 2012 06:48 PM
I can not access my email at all. It comes up with an error message.
Please help-- this is my business email and I need this fixed ASAP!

Thank you, Augusta
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