All files and folders should go to the public_html directory. The public_html folder can be accessed either by FTP or via FileManager in cPanel.

To access your account via FTP, connect to yourdomain.com (replace with your actual domain name) 

Be sure to create an index file for your first page. This can be index.htm, index.html, index.php, etc.

Please note, our Linux servers are case sensitive, so index.htm and Index.htm are two separate files. Index.htm will not be recognized as the default first page. It must be index.htm (.html, .php, etc.) in lowercase.