Knowledgebase: Email Help
How Many Emails can I send out from my account ?
Posted by Michael, Last modified by Kim S. on 18 January 2016 08:35 PM

Fastwebhost has a zero tolerance policy for the use of its network for the spamming or commercial advertisements, which violate the rules and regulations.

In order to prevent our servers from black listing as spam sources or be used by spammers we are implementing following limits to Email accounts and mailing lists on each domain.

Please understand that these settings help us to serve you better with stable resources and give power to fight against spam. You will also notice reduction in spam emails for your domains.

A) The maximum emails each domain can send out per day : 800 emails  & Per hour 150 mails

B) The number of times email users are allowed to check their mail using POP3 per hour: 30

It means you connect to server every 2 min and download emails. We suggest you setup your pop client download settings for every 3-5 min instead of 1-2 min.

If you exceed above limits, you will get bounced emails with "undeliverable" messages.

Why fastwebhost sets limits on emails ?

Well, all your domains are hosted on a shared hosting platform which means the server is used for hosting multiple domains and other customers share the same resources like your domain.

So in order to create a stable plaform for all customers and to fight against spamming we set these limits

Customers who wants to utilize mass mailing options should choose dedicated servers.

Thanks for your cooperation.

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