Knowledgebase
What to do in case the SMTP server is rejecting my login details?
Posted by kumar on 27 January 2016 08:50 AM

In case that your mail client prompts you that it is not able to login with your details, you will have to check its settings. They must be, as follows:

* Your incoming mail server (POP3/IMAP) must be set to:

mail.yourdomain.com

* Your outgoing mail server (SMTP) must be set to:

mail.yourdomain.com

* Note that your username is your full email address:

you@yourdomain.com

* Check your password and if needed change it. This can be done from your cPanel's Mail section, from the Add/Remove/Manage accounts subsection.


Comments (1)
Augusta Cole
01 October 2012 06:48 PM
I can not access my email at all. It comes up with an error message.
Please help-- this is my business email and I need this fixed ASAP!

Thank you, Augusta
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).