MY SITE IS NOT WORKING OR SLOW.
You have attempted to load your site and it appears to be running
slow, now what? We understand this is frustrating. There are a few
things to consider on what could possibly be making your site run
slow. We are going t...
You can access cPanel and Webmail behind tight firewall or your company's restrictive firewall using the script from below link:
http://cpanelproxy.net
IMPORTANT: Installation requires that you have access to cPanel, so you need to use a system tha...
No. You can't create
separate databases, ftp accounts and subdomains on addon domains
becuase "addon domain" is simply a pointer to sub directory of main
website "public_html" folder. However email accounts can be created on
addon ...
Please open helpdesk ticket at http://support.ehostpros.com/hd with your full name, domain name and last 4 digits of Credit Card.
If you purchased through paypal then give us your paypal email and last transaction # with us for verification.
After ver...
At ehostpros.com we believe in information security.
After purchasing any hosting plan or product we will provide separate logins for Billing, Web Hosting and Domain Manager.
You need to register yourself to access our support Helpdesk. You can't...
Whenever a visitor
comes to your site, data is sent from our web servers to your visitor's
computer. This data can be composed of web pages, images, compressed
files, or anything else on your site that can be viewed or downloaded
by visitors. Your Em...
This is caused by many reasons. Most of the common reasons are listed below, it has to be due to one or more of the following:
1: Error is caused by not having a home page file inside of your www or public_html
directory. Once you upload your hom...
A static IP, which means that your site will be assigned a unique and unchanging IP address.You can purchase separate ip from the following URL:http://www.fastwebhost.com/addon.htmlTo get static IP you need provide below Justification details.Our alloca...
A subdomain is anything that appears before your master domain in the URL, i.e. http://www.yourchoice.masterdomain.com.
When you log into ftp you will see all the folder the server needs to maintain your account, the public_html folder is where all your site content is located. If you set your ftp program's destination folder to public_html then you will only see the conte...
To access your web stats, Login to the Control Panel, select the domain you wish to view, select Reports, then select WebalizerThe webalizer shows a over view of each months statistics. If you click the month you will get more detailed information about...
1) First you have to update the nameservers of the domain which you want to addon to your main domain nameservers2) After updating the nameservers it takes 24 - 48 hours for dns propagtion.To add this through your cPanel. Choose the menu option "Add...
If you installed a new script and are getting the 500 error trying to load the page please see this document first as you might need to turn register globals on. For this please add the line " php_flag register_globals on " in .htaccess file ...
Our LINUX web servers have the capability to run CGI scripts in your own "cgi-bin" directory. Scripts may be written in Perl and CGI languages.Here are some helpful tips to follow when installing scripts:1. Upload to your cgi-bin directory to en...
Once you have set up your addon domain and created an FTP user through your account's cPanel, enter the settings listed below to connect.Host: ftp.yourdomain.comUsername: user@yourdomain.comPassword: password you created for the userDirectory: /You can al...
All files and folders should go to the public_html directory. The public_html folder can be accessed either by FTP or via FileManager in cPanel.To access your account via FTP, connect to yourdomain.com (replace with your actual domain name) Be sure to cre...
You would need to move your content to the public_html folder (for the main domain). You can move the files through cpanel by dragging and dropping the content to the correct location using the file manager, or with an ftp program. Remember that if you ar...
For this example, I'm going to use "accountdomain.com" to represent your primary account domain name and "newdomain.com" as the new domain you are wanting to park or addon.Parked Domains - Parking a domain just points the new domain na...
To Install WordPress using Fantastico:1. Log into your control panel 2. Select 'Fantastico' from the 'Scripts & Stats' section 3. Find the section in Fantastico called 'Blogs' and select 'WordPress' -- a WordPress information screen will load 4. Plac...
We do not support shell exec() due to security reasons.
HotLink protection prevents other websites from directly linking to files (as specified below) on your website. Other sites will still be able to link to any file type that you don't specify below (ie. html files). An example of hotlinking would be using ...
You can download log files through via cPanel in "Raw Log manager".
As a courtesy, FastWebHost provides a periodic backup of your website, e-mails, and MySQL databases. However, these backups are not guaranteed so it's important to have your own procedure in place in case ours fails.cPanel makes it extremely easy to bac...
Using your control panel, you have the ability to password protect a folder within your website. You can create as many logins as needed for a protected folder.To password protect a folder: 1. Login to your Control Panel (www.domain.com/cpanel) 2. Un...
You can easily change your account password using the 'change password' link under the cPanel ==> Preferences ==> Change Password.
Please open a helpdesk ticket at http://support.ehostpros.com so that we will check and update your stats.
To create a secure password that is easy for you to remember, follow these simple steps: 1. Do not use personal information. You should never use personal information as a part of your password. It is very easy for someone to guess things like your la...
Resolving 403 errors - generalYou first need to confirm if you have encountered a "No directory browsing" problem. You can see this if the URL ends in a slash '/' rather than the name of a specific Web page (e.g. .htm or .html). If this is you...
The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site's server but the server could not be more specific on what the exact problem is. Resolution The 500 Internal Server Error is a "serve...
TRACEROUTE, WHOIS, PING, AND DIG.
The traceroute, whois, ping, and dig tools are very informative.
There are many ways to run the commands, but here are the easiest. 1)
Goto NWTOOLS.COM
2) Choose Express
3) Put the domain or IP in the search field and...
What is Cache?A Cache is a block of memory used for temporary storage of data (ie: webpages, etc..) that is likely to be used again. Your CPU and hard drive frequently use a Cache, as do web browsers and web servers. A Cache is made up of a pool of entr...
We restrict outgoing port access as a result of the shared hosting environment. In this environment every account on a server shares a single IP address. As a result some outgoing ports are blocked because no single account is assigned the IP address fo...
Things to keep in mind to avoid account suspension: * Avoid hosting popular images or videos on your account * Avoid hosting high resources scripts and mySQL database calls * The use of more than 100,000 inodes on any shared account may
pot...
You can also watch flash
tutorial related to this article. To create a custom error page for your account, please login to cPanel
and click Error Pages, under Advanced. Select the domain or subdomain
you want and click the page you want to edit. ...
How to prevent your site from getting hacked. How to repair a damaged site. Website security precautions. [This article is frequently updated and expanded. It is gradually being broken apart into separate articles because the Google language translator...
How can I correct this error?The installation cannot be completed: You cannot install more than one script in the root directory of a domain. Click on the browser's Back button to fix reported errors. You cannot install more than one Fantastico-based...